Privacy Policy

Account details — your email address, name, and profile photo. If you sign in with Google or Apple we receive your name and email from that provider; Apple may supply a private relay address instead of your real one, which works the same way for us.

Profile and activity — the skills, headline, bio, rates and availability mentors publish, plus bookings, reviews, and messages sent through the platform.

Payment records — amounts, dates, and status of your transactions. Card numbers go directly to Stripe and are never stored on our servers.

Technical data — device and browser information, IP address, and push notification tokens if you enable notifications.

To create and secure your account, match learners with mentors, run and bill sessions, send the messages and reminders you expect, prevent fraud and abuse, comply with tax and legal obligations, and improve the service. We do not sell your personal data.

Other users — your name, photo, and profile are visible to the people you book with. Mentor profiles are public.

Service providers — Stripe for payments and mentor payouts, our video provider for live sessions, an email provider for one-time codes and notifications, a push notification provider, and cloud hosting and storage. Each receives only what it needs to do its job.

Authorities — where we are legally required to, or to protect someone's safety.

Live audio and video is transmitted through our video provider so the two participants can see and hear each other. We keep session metadata — who joined, when, and for how long — to bill correctly and to resolve no-show disputes.

Account and profile data is kept while your account is open. Booking, payment, and payout records are kept longer where tax and accounting rules require it. When you close your account we delete or anonymise what we are not required to retain.

You can view and edit your profile at any time in settings, turn push and email notifications on or off, and request a copy or deletion of your data.

Depending on where you live you may have additional rights — to access, correct, export, restrict, or object to our use of your data. Contact us and we will act on your request.

We store your sign-in tokens and a few preferences, such as your theme, in your browser or device. These are needed to keep you signed in; we do not use advertising cookies.

SkillPayApp is not intended for anyone under 18. If we learn that we hold data about a child, we delete it.

We will update this page when our practices change and revise the date above. For privacy questions or to exercise your rights, contact privacy@skillpayapp.com.